Business Support manager
JS Air Curtains is the UK’s leading Air Curtains specialist, supplying a comprehensive and competitive range of air curtains to the UK since 1999. The business currently has seven full time employees, with outsourced operations including warehousing, logistics, service and maintenance.
The role of business support manager is an exciting opportunity to work across the whole business, supporting individual departments with varied and interesting tasks, ensuring the smooth running of all business operations, whilst maintaining a high-level brand image amongst external stakeholders.
JS Air Curtains is committed to making the business as automated as possible and plans to use AI whenever possible.
Key duties of the business support manager will include:
- Oversee daily office functions, administrative workflows and office housekeeping.
- Monitor the shared email mailboxes and dealing with incoming finance and operations calls.
- Support the directors with daily business activities and strategic targets.
- Support adherence to internal quality policies, health & safety regulations and legal standards
- Post the incoming and outgoing monies in the ERP system.
- Ensure the ERP system is complete with accurate information.
- Monitor overdue invoices and collate information needed for escalation.
- Complete customer pre-qualification quality surveys.
- Maintain the purchase and sales order processes with all associated administration.
Our ideal candidate will bring:
- The ability to build relationships with internal and external contacts, show leadership, with diplomacy, discretion, professionalism, show understanding and awareness of other’s needs.
- A positive and can-do attitude – adaptable and willing to embrace change.
- Strong communication skills – active listening, inquisitiveness, questioning, rapport building.
- Cooperation and teamwork skills, dedicated team player who will promote cross-functional collaboration and support colleagues in achieving goals.
- Excellent organisation and time management skills.
- Advanced digital literacy – MS Office, Outlook, ERP, CRM databases, data analysis and AI.
- Minimum of A’ level or equivalent in a business-related subject – ideally degree educated.
At JS Air Curtains, we believe that looking after our people is just as important as looking after our customers. We offer a comprehensive range of benefits designed to support your health, wellbeing, financial security and work-life balance. The package includes:
- Company bonus scheme
- Death in service benefit and income protection insurance
- Private health insurance
- Healthcare cash plan
- Employee Assistance Program
- 25 days’ annual leave, increasing to 30 days after five years’ service
- Beautiful countryside walks on the doorstep for fresh air and lunchtime breaks.
At our Chichester headquarters, JS Air Curtains provides a friendly and supportive working environment, excellent facilities, and the opportunity to be part of a growing and innovative business.
Please note that this is an office-based position and hours are 39 per week.