This varied and challenging position is with Rustington Holdings Ltd. which includes Rustington Golf Centre and Out of Bounds, a family activity and entertainment complex. There are around 80 employees in the group, and five key business support roles.
Reporting to the Company Directors and Operations Manager within the Out of Bounds part of the business, the Office Executive is an important key role requiring the suitable candidate to be confidential, professional in all aspects of work, and highly efficient. You will also have excellent levels of accuracy and attention to detail, strong numeracy and literacy skills and be comfortable taking responsibility when required.
Your main duties and responsibilities:
Timesheet checking, absences, holidays, training records & supporting the Operations Manager as required in other areas.
Booking appointments, placing orders and maintaining records for compliance, first aid and training days.
Supporting various HR aspects and team training paperwork. Completing confidential forms, Excel spreadsheets and updating/creating in-house forms.
Answering phone lines, dealing with enquiries by phone and email, supporting sales admin to book events/activities/parties to achieve maximum sales and bookings.
Taking payments and liaising with accounts for invoices.
Outreaching for wider business presence and awareness on third party websites to promote the brand/business offering.
Working with various social media platforms; Google, Trip Advisor, Facebook and handling enquiries, communications, managing feedback, comments and replying appropriately.
Experience and Attributes of the Successful Candidate:
Professional and confidential at all times.
Highly experienced with all administration aspects, excellent organisational skills and very efficient.
Self-motivated and ideally with a sales drive to maximise bookings via phone or email.
A sociable and friendly person with a genuine passion for excellent customer service and standards.
Strong communicator with a methodical approach, who demonstrates initiative and shares information in a clear, concise, and meaningful way.
Team player with a fair, diplomatic, and firm manner.
Highly IT-literate, confident and enthusiastic about the application of modern technology to enhance and benefit business and office operations.
Highly proficient in the use of Excel, Word, social media platforms and (ideally) Adobe/Photoshop.
Sounds like you? Then we would love to hear from you!
Full-time hours are 40 per week with a flexible start time between 8:30 and 9:30.
Part-time hours are 3 to 5 days per week, Monday to Friday, with a 30-minute unpaid lunch break.
Please specify if you are looking for part- or full-time hours and if part-time, please confirm which days/hours you are available to work.
20 days’ holiday per year.
Free use of facilities at Out of Bounds outside of working hours, including golf at Rustington Golf Centre.
Gym membership opportunity once probation is passed.
Job Types: Full-time, Part-time, Permanent
Salary: £27,000.00-£32,000.00 per year