Customer Billing Administrator

My client is Overline Network Consultants Ltd., a successful telecommunications and IT service provider based in a vibrant and modern office in Worthing town centre. The new opportunity of customer billing administrator is a key role within the finance team, dedicated to ensuring valued customers are billed each month in an accurate and timely manner.  You will be responsible for collating supplier data, analysing and reconciling current services, maintaining and creating new customer accounts and preparing customer invoices.  

The position will suit an enthusiastic and motivated individual with a desire to learn, and will involve: – 

– Resolution of internal and external queries 

– Preparation and processing of company billing to set deadlines

– Analysis and reconciliation of customer calls and services

– Reporting/disputing any anomalies

– Monitor and update billing platform with price increases/decreases

– Assisting with credit control

– Uploading invoices to the customer portal & distributing via email

– Contract queries/cancellation fee calculations

– P & L checks of monthly services

– Processing direct debit collections

– Taking payments over the telephone.

 A self-motivated and business savvy person, you will also possess the following qualities and skills: – 

– Excellent telephone and written communication skillsgained within a billing or accounts environment where there are a high number of transactions

– Competent with Office 365 (Outlook, Excel, Word)

– Strong numeracy skills

– Highly organised, focused and able to prioritise tasks

– Able to work on your own initiative and a great team player

– Attention to detail, achieving high levels of accuracy.

If this sounds like you are you are ready for a fresh challenge, then we would love to hear from you!

Working hours are Monday-Friday 9.00am – 5.30pm and this is an office-based position.  Interviews will be held on-site.