Office Executive

This challenging and varied opportunity is with ‘Out of Bounds’, a hugely popular family entertainment centre in the Rustington area of West Sussex.

Reporting to the company directors, the office executive is responsible for supporting daily business operations, sales, office administration, spreadsheet management, HR, data analysis, business outreach presence, and communication on social media platforms.

Your main duties and responsibilities:

  • Dealing with enquiries by phone and email, discussing the best event to suit the customer’s needs and achieving maximum sales and bookings.
  • Following up on leads to ensure business opportunities are explored and ultimately result in a booking.
  • Achieving/outreaching for wide business presence and awareness on third party websites to promote the brand/business offering.
  • Working with and responsible for various social media platforms, google, trip advisor.
  • Creating/updating office spreadsheets, booklets, forms and signage.
  • Maintaining administrative processes to support HR, event preparation, execution, and invoicing/payment.
  • Maintaining Excel spreadsheets to monitor outreach, event payment schedules, data analysis.
  • Updating/creating promotional material, poster and leaflet production using Adobe and Photoshop ideally.
  • Ensuring payments are made on time and chasing outstanding payments with a focus on customer service and satisfaction.
  • Dealing with and replying to enquiries and issues via email.
  • Maintaining a strong on-line presence by the effective use of social media.

The key experience and attributes of our ideal candidate:

  • Highly experienced in the key aspects of the role, with excellent organisation skills.
  • Self-motivated and efficient with demonstrable sales drive – an office administrator who takes ownership of business support functions.
  • A sociable and friendly person with a genuine passion for excellent customer service and standards.
  • Strong communicator with a methodical approach, who demonstrates initiative and shares information in a clear, simple, and meaningful way.
  • Team player with a fair, diplomatic, and firm manner.
  • Mathematically-minded with the ability to produce beautifully presented written documents/emails.
  • Highly IT-literate, confident and enthusiastic about the application of modern technology to enhance and benefit the business and office operations.
  • Confident and highly proficient in the use of Excel, Word, commercial social media platforms and (ideally) Adobe and Photoshop.

Overview of Terms:

  • Working hours are 09:00 to 17:30, 4 or 5 days a week, Monday to Friday. Please specify which days you would prefer to work in your covering email. The salary shown is for full-time hours (five days per week).
  • 25 days’ holiday per year.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week

Salary: £27,000.00-£30,000.00 per year